Refund Policy

At Green Wings Organic Products, we strive to provide high-quality products and customer satisfaction. If you receive a damaged product, we will gladly process a refund according to the following policy:

1. Eligibility for Refunds
   Refunds will only be issued for products that are damaged upon delivery. To be eligible for a refund, you must provide necessary proof of the damage.

2. Required Proof
   To process a refund for a damaged product, you need to provide:

   • Clear photographs of the damaged product.
   • Photographs of the packaging showing any visible damage.
   • A description of the damage and how it occurred.

   The proof should be submitted to us within [number of days, e.g., 7 days] from the date of delivery.

3. Refund Process
   Once we receive and verify the required proof of damage:

   • We will process your refund within 14 business days.
   • Refunds will be issued to the original payment method used for the purchase.

4. Exclusions
   Refunds will not be provided for:

   • Products damaged due to misuse or mishandling by the customer.
   • Products that have been used or are no longer in their original condition.

5. Return of Damaged Products
   In some cases, we may request the return of the damaged product. If this is required, we will provide instructions on how to return the product at no additional cost to you.

6. Contact for Refunds
   To request a refund for a damaged product, please contact us at:

Email: greenwings20@gmail.com
Phone: +91 63800 07083

Provide the necessary proof and your order details in your communication.

7. Changes to Refund Policy
   We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page.